1) INFORMATION COLLECTION AND USE: Geek Squad Solution is the sole owner of the information collected through the web site/phone/e-mail. We will not sell or rent this information to others in ways different from what is disclosed in this policy. Geek Squad Solution collects information from the users at several different points through our toolbar.
a) Personal Information: We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the Geek Squad Solution Service user must first complete the registration form. During registration user is required to give user contact information (such as First and Las t name, Email address, Postal address, Personal identifier etc.). Geek Squad Solution will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.
b) Payment information: At the time of a user registration of any service provided by Geek Squad Solution, we will collect all credit card information and any other payment information necessary to complete payment. The client will also be requested to submit echosign via email or fax to avoid and prevent any fraudulent transactions. This guarantees confidentiality of our client’s personal information. All payments will be processed under our secure merchant processor and will display on the clients statement as www.Geek Squad Solution .com only.
c) Computer System Information:
i) Subscriber Computer: We may also ask for information related to your computer. This may include: information about the date of purchase of your computer, type of computer, identification number of your computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products list.
ii) Diagnostic Tool: Some Geek Squad Solution online diagnoses application may collect a wide variety of useful information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by Geek Squad Solution and is sent securely over the Internet to the Geek Squad Solution server or a third party server appointed by Geek Squad Solution. Geek Squad Solution analyzes this information to help diagnose and solve end-user problems. Information collected by the Geek Squad Solution application will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc